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These cookies help making a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. With this information we can constantly improve the experience we offer on our website.

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Privacy Policy

This policy applies to personal information (as defined below) collected from Geistlich Pharma North America, Inc. (GPNA, or “us”) through GPNA websites, including: geistlich-na.com, shop.geistlich-na.com, publications.geistlich-na.com and geistlichonline.com. 

Please read this policy carefully. Should you have any questions about this policy or our data collection, use and disclosure practices, please contact us, as indicated at the end of this document. 


How does this Privacy Policy define "personal information"?
The term "personal information" as used throughout this policy, applies to any information or set of information that identifies, or that is used by or on behalf of GPNA, to identify an individual. 


What personal information do we collect?

We collect personal information from you when you register on our Online eShop (shop.geistlich-na.com or geistlichonline.com), place an order, subscribe to our newsletter or fill out a form. 

  • When ordering or registering on our Online eShop, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. (You may, however, visit our site anonymously.) 


What do we use your personal information for? 

Any of the personal information we collect from you may be used in one or more of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs). 
  • To improve our websites (we continually strive to improve our website offerings based on the information and feedback we receive from you). 
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). 
  • To process transactions you request. 
  • To send periodic emails to you (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.) If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

International Data Protection Compliance
As Geistlich is a global and worldwide acting company we may disclose your personal data to our headquarters which may use such personal data for the purposes agreed upon in this contract, that are evident from the circumstances or that are provided for by law as well as for headquarters’ own internal purposes. We store your data on servers at our corporate headquarters in Switzerland. Geistlich undertakes reasonable technical and organizational measures to protect your personal data according to the applicable data protection laws.

How do we protect your personal information? 

We implement a variety of security measures to help maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server, as well as Secure Socket Layer (SSL) technology, and we take other reasonable steps to try to protect all personal information in our possession from unauthorized access, disclosure, alteration or destruction. It is your personal responsibility to secure your own copies of your passwords and related access codes with respect to any of our online resources.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information 

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. 

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer care.

Do we disclose any personal information to outside parties? 

We share the personal information you provide to us with third parties who assist us in operating our websites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. In addition, if for business reasons, we decide to reorganize or divest its business through sale, merger or acquisition, we may share your personal information with actual or prospective purchasers, in which case we will endeavor to obtain written assurances that all personal information will be protected by such actual or prospective purchasers.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these sites. 


Updating your personal information (Online eShop) 

You may update or otherwise make changes to the personal information we collect from you on our Online eShop (shop.geistlich-na.com or geistlichonline.com) by logging into your account and clicking the 'Manage Account' button on the navigation bar on the left side of the screen. If you have any difficulty accessing your account information or have questions about the accuracy or extent of any personal information we have collected from you, please contact us using the information at the end of this document.

Our websites, products and services are not intended for use by children under 13 years old and we do not knowingly collect any information from anyone under 13 years of age. 


Terms and Conditions (Online eShop) 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use for our Online eShop (shop.geistlich-na.com or geistlichonline.com) at  http://shop.geistlich-na.com/terms-and-conditions.html

Your Consent 

By using our site, you consent to the terms of this online privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

This policy was last modified on November 20, 2015.  

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below: 

Geistlich Pharma North America, Inc.
902 Carnegie Center, Suite 360

Princeton, NJ 08540

Toll Free: 855-799-5500